MONTGOMERY COUNTY — Kettering Health’s primary care offices are now open for walk-in visits from established patients.
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Today marks eight days since the health network’s ransomware cyberattack.
As News Center 7 previously reported, Clayton resident Doris Roberts has been going to Kettering Health’s Cancer Center for chemotherapy.
“I have stage 4 pancreatic cancer, which was diagnosed back at the end of April,” Roberts said.
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She’d been waiting for a call letting her know when it could restart.
She finally got that call this morning
“If it wasn’t for the fact that I might break a bone, I’d be out there in the cul-de-sac doing cartwheels. That’s how happy that made me,” Roberts said.
Doris was at the cancer center within the hour for lab work and an appointment with her oncologist.
It all sets up for resuming her chemo treatment Thursday morning.
Doris said it felt different than previous appointments.
“So nothing really was different with the exception of everything was paper and pen,” Doris said.
“I’d have to relate it to the initial shock of COVID, where everything came to a standstill. And we’re all like, what do we do?”
But said she’s relieved to resume chemo to fight her cancer.
“I’m probably going to be sick, but I’m excited to kind of get that back on track so I can get moving again so we can make strides to getting on the other side of this,” he said.
News Center 7 has reached out to Premier Health to ask how the cyberattack has impacted its patient loads, particularly at ERs, and what staffing adjustments they’ve made.
We were directed to the Greater Dayton Area Hospital Association.
Their full statement can be read below.
The Greater Dayton Area Hospital Association (GDAHA) commends Kettering Health for its swift and coordinated response to the cyber-attack affecting its hospital operations. Kettering Health teams are actively working to restore clinical systems and maintain safe, high-quality care for patients during this temporary outage.
Hospitals across the Dayton region are working collaboratively to ensure continuity of care for Dayton area patients. While Kettering Health continues to operate its emergency and inpatient services, there are some limitations until applications and technology systems are fully operationalized. Other hospitals throughout the Dayton region are helping absorb additional patient volume when needed by increasing capacity, carefully reviewing transfers, and bolstering staffing to support the region’s clinical care needs. Regional transfer centers are coordinating in real-time to assess hospital capacity and minimize any delays in care.
Emergency medical services (EMS) teams play a critical role in supporting patient care in the Greater Dayton area. By maintaining close communication with hospital emergency departments and adjusting transport routes based on real-time capacity and service availability, our EMS partners are continuing a long-standing history of partnership with hospitals and the communities they serve. The ongoing coordination between hospitals and EMS ensures that patient needs are met safely during this evolving situation while we work to keep every patient close to home for the care they need.
“This is a powerful example of how strong collaboration and preparedness across our region protects patient care, even in the face of unforeseen disruptions,” said Sarah Hackenbracht, President & CEO of GDAHA. “Our hospital members and EMS partners are working shoulder to shoulder to ensure every patient continues to receive the care they need.”
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