Report: The #1 Internet Service Provider in America

A new report from the American Customer Satisfaction Index (ACSI) scores how happy customers are with their internet service provider.

Here’s a full look at the latest ACSI rankings which are based on a 0-100 scale.

The Best Internet Service Providers

  • Overall satisfaction with internet service providers increased by nearly 5% from 2019.
  • Verizon Fios, which has a 100% fiber-optic network, comes in as the top internet service provider.
  • Eight of 11 providers scored better in 2020 than in 2019.

Internet Service Providers Ranked From Best to Worst

Founded at the University of Michigan in 1994, ACSI gathers data and analyzes it to measure U.S. consumer satisfaction in many areas.

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