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Local dog owners blame pet store for selling sick animals

Published: Thursday, November 09, 2017 @ 5:27 PM

Courtney Miller purchased her puppy Thor from Petland.

Two local women claim Petland sold them sick puppies after promising that they were healthy. They are among a number of people here in the Miami Valley and across the country making allegations against the national pet store chain based in Ohio.

Courtney Miller, of Tipp City, said she found her German Shepherd, "Thor" at the Petland store off York Commons Blvd.

"I was on Petland's site and I saw Thor and I'm like, we have to go get him. I'm in love with him," said Courtney.

RELATED: Puppies sold at pet stores linked to Ohio outbreak, six other states

Her father-in-law, Frank Miller, paid $4,000 for Thor. He is now 11-months-old and whines all the time because their veterinarian said the dog is in constant pain. 

"It started actually when we got him. He went up and down the steps and you could tell it was hurting him," Courtney said. 

After taking the dog for tests, x-rays showed that Thor suffers from severe hip problems. Courtney said it was the worst case her vet had ever seen. 

Dog Bought At Pet Store Dies 11 Days Later, Woman Denied Refund

"I called Petland in Dayton and they hung up on me," said Courtney. She then called Petland's corporate office in Chillicothe and eventually got them to make an offer. However, it was not one that she and her father-in-law wanted. 

"$2,000 for his expenses, which we know is going to be more, or we'll give you $4,000 towards a new dog," said Frank Miller. "Well, you know that's like giving up your kid. I can't do it. There's no way."

"He's our baby," said Courtney. "I'm hurt because he shouldn't have to be in pain."

RELATED: Petland agrees to pay for puppy’s hip dysplasia surgery

WHIO-TV reached out to Petland and the company declined an on-camera interview but emailed this statement: "Petland takes the health and welfare of our pets, our customers and staff very seriously. In a 2016 study, less than 1.2% of puppies purchased from Petland incurred any sort of medical issue requiring medical hospitalization. In addition, health warranties offered by our stores typically provide for veterinary treatment for various bacterial, viral and congenital issues."

In Georgia, our sister station, WSB-TV reports that a class action lawsuit has been filed alleging Petland knowingly sold sick puppies. 

Puppies From National Chain Store Linked To Multistate Human Bacterial Infection

"They've bargained for a happy, healthy adoptable pet and they got heartbreak and pain and expense," said Tamara Feliciano, the attorney representing the plaintiffs in the Georgia lawsuit.

There is also the Campylobacter virus outbreak that was reported back in September. The CDC reported 67 cases across the nation and 24 of them were here in Ohio. All of the cases were linked to puppies sold from Petland. 

Dr. Daniel Carey, an emergency veterinarian and partner at the Dayton Care Center in Centerville, said the dogs he sees from pet stores are usually unhealthy. 

RELATED:  Woman denied refund after dog bought at pet store died 11 days later

"Buying a puppy from a pet store is potentially, maybe the worst place you could buy a puppy," Dr. Carey said. "They're coming from puppy mills even if the folks at the store don't think that they're coming from that."

Jenny Brown from New Carlisle, said she found her Bernese Mountain Dog, "Franklin" on the Petland website. 

"It reels you in. You see the pictures and they're there and you can take them home today and I think that's what got me," Brown said. 

Brown said she paid $3,500 to take Franklin home and started to notice that he had problems walking when he was only 3-months old. By the time Franklin was 10-months old, their vet diagnosed him with severe hip dysplasia. 

Petland puppy has "worst case" of hip condition vet has seen

"I just thought about all the times he had been walking up the stairs and taking him on walks and doing stuff. He was probably hurting the while time," Brown said.

Petland gave Brown a full refund and let her keep the dog. But, his hip replacement surgery was twice the amount that he cost and Franklin will always be lame in his back legs. Brown said she wishes that she had known more about the dog before buying him.

"Do your research before and don't get wrapped up and sucked in like we did," Brown said.

Meanwhile, Petland has agreed to pay for Thor's double hip replacement surgery. It will cost $12,000 and is being performed on Thursday at the Columbus MedVet. 

Dr. Carey said if you are in the market for a puppy, he advises you to go to a shelter, a rescue or a private breeder and have your own veterinarian check out the dog before you buy. 

SR-741 to be closed for at least 6 hours following crash

Published: Friday, November 17, 2017 @ 3:43 PM
Updated: Friday, November 17, 2017 @ 4:45 PM

UPDATE @ 4:45 p.m.

Those headed to the 5:30 p.m. Springboro High School boys basketball scrimmage, coming from south of Ohio 741 and Red Lion-Five Points Road, should use Interstate 75 to get to the game.

On northbound I-75, get off at the East Fourth Street exit and go right on West Lower Springboro Road. Turn right on South Main Street (Ohio 741). Springboro High School will be on the right at 1675 S. Main St.

RELATED: See more trending stories on

For the latest traffic information, tune in to AM 1290 or News 95.7, or visit the WHIO traffic page.

UPDATE @ 4:17 p.m.

The Ohio Department of Transportation said state Route 741 will be shut down for 6 to 7 hours near Red Lion-Five Points Road. Duke Energy is on scene repairing a pole and said the damages will take an extended time to fix. The driver was an man and not a student, according to authorities. 

The Springboro boys basketball team has a scrimmage scheduled tonight and drivers will need to find an alternate route to Springboro High School. 


State Route 741 is currently closed due to a one car accident near Red Lion-Five Points Road just south of Springboro High School.

RELATED: See more trending stories on

The crash reportedly happened around 2:30 p.m. Friday afternoon when a driver hit an electric pole. The driver was transported to the hospital with non-life threatening injuries according to the Clearcreek Township Fire Department. 


The pole was reportedly ripped in half and Duke Energy is on scene working to repair the damages. We will bring you the latest developments in this story. 

I-75 north in Miami County reopens following string of crashes

Published: Friday, November 17, 2017 @ 10:25 AM
Updated: Friday, November 17, 2017 @ 12:45 PM

2 semis collide on 75 northbound in Troy

UPDATE @ 2:11 p.m.:

Interstate 75 north in Troy has reopened at Ohio 55 after a series of multiple crashes on the highway earlier today. Traffic remained slow through the area as of 2:15 p.m.

UPDATE @ 12:45 p.m. 

Northbound Interstate 75 is shut down in Troy after two additional crashes have been reported in the backup of an earlier crash. 

State troopers remain on scene of the original crash near the 78 mile marker, about five miles north of Troy. The left lane remains blocked due to that crash, first reported around 10:10 a.m. 

Around 12:30 p.m., two separate crashes occurred in the near the Ohio 55 exit to Troy that were in the backup from the original crash. All northbound lanes are shut down at the Ohio 55 exit, according to state troopers. 

OSP Piqua post is investigating a crash involving 2 semis


State troopers and medics have responded to a crash that left a tractor trailer on its side on northbound Interstate 75 north of Troy Friday morning. 

State troopers and medics responded to the highway, about five miles north of Troy around 10:10 a.m. 

The crash in the northbound lanes of I-75 is located near the County Road 25-A exit between Troy and Piqua.  One lane is currently open, according to the Ohio State Highway Patrol.

A second crash in the southbound lanes of Interstate 75 about two miles north of the northbound crash has traffic down to one lane on that side of the highway, the patrol said.

We have a crew on the scene and we’ll update this page as new details become available. 

Dayton grocery fire: Kroger, others offer help to neighborhood

Published: Friday, November 17, 2017 @ 11:12 AM

            Debris is heaped along East Third Street in Dayton where the Food For Less grocery stood until destroyed in a Nov. 9 fire. CHRIS STEWART / STAFF
            Chris Stewart
Debris is heaped along East Third Street in Dayton where the Food For Less grocery stood until destroyed in a Nov. 9 fire. CHRIS STEWART / STAFF(Chris Stewart)

In response to the recent fire that destroyed the Food For Less on East Third Street in Dayton, another grocer is sponsoring five food distributions for families impacted through The Foodbank’s Mobile Food Pantry.

The first distribution will be Tuesday at The FoodBank, followed by four weekly distributions through Dec. 21 at Laborers’ Local 1410.

“Kroger is pleased to help ease the worries of residents who lost their grocery store in a fire last week with a few options to get much needed food and grocery items,” said Tim Brown, Kroger, Cincinnati/Dayton Division president. “The mobile pantry will be a lifeline to residents who depended on their community store.”

MORE: Dayton grocery fire: Neighbors scramble to find food, way to pay bills

Distributions are open to those impacted by the fire. Clients must meet household eligibility requirements and provide a photo ID and proof of residence.

Michelle L. Riley, CEO of The Foodbank, said partners like Kroger and Laborers’ Local 1410 will help ensure East Dayton residents have access to fresh food while they struggle with the loss of the store.

“Dayton is a town full of generous people who care about community,” she said. “Together, we will make life a little easier for our neighbors impacted by this tremendous loss.”

Because the building was a total loss, it could be some time before the cause of the fire is determined, said Dayton Fire Department spokesman Bryan Adams.

“A lot of damage makes it harder to investigate,” he said.

On Nov. 18, Grace Cares, a ministry of Grace Baptist Church in Kettering, in partnership with Kroger, will begin offering free shuttle transportation from the closed Food For Less store to Kroger at 1024 S. Smithville Road. The service will run on Mondays from 4-5:30 p.m. and Saturdays from 12-3 p.m.

Lutfi Hussein, the owner of Food For Less, said the fire was “devastating.”

Hussein, who also owns the People’s Market on North Main Street, said he is determined to rebuild Food For Less, but future plans will be guided by the amount of any insurance settlement.

“It was never in our mind to put the clients or our customers in any hardship,” he said. “We are as much victims as they are and I hope one day we’ll put it back together — and soon — and be able to have them back again. I understand what they are going through and sympathize.”

Food distributions for families impacted by Food For Less fire

- Nov. 21

10-11 a.m.

The Foodbank

56 Armor Place, Dayton

Note: This is distribution is only open to 45403 zip code and the surrounding communities

- Nov. 29th; Dec. 4, 12, 21

11 a.m.-noon

Laborers’ Local 1410

2228 E. Third Street, Dayton

Note: These are open to anyone in need of food assistance

Surveillance video captures Hewitt Soap Factory fire begin

Published: Friday, November 17, 2017 @ 11:50 AM

This is video of fires burning from The Glass Hat across the street from the Hewitt Soap Factory.

Surveillance video from The Glass Hat bar captures the moments as the Hewitt Soap Factory began to burn late last week and now that bar’s owner is questioning whether firefighters did enough to protect her business from damage.

“My siding, the whole outside of my bar is melted.  It’s horrible,” said owner Deanna Huitt.  “You see the firemen walking around the camera, but there was nobody spraying the building or spraying my business.”

We’re expecting the Dayton Fire Department to respond to Huitt’s claims Friday afternoon.

NEW FOOTAGE: Aftermath of Hewitt Soap Factory large fire

Huitt said it was at least 30 minutes into the surveillance video before a firefighter can be seen using the hose.

Firefighters said at the time of the fire there were water pressure issues and the fire department had to contact the city to increase the pressure to fight the flames.

Huitt told News Center 7’s Kate Bartley that she’d been keeping a close eye on the former soap factory and said she’s called police several times when she’s  seen trespassers get inside.

Huitt just hopes she doesn’t have to pay the thousands of dollars she expects the repairs to cost.

We asked the owner and facility manager at the soap factory if they would assist in fixing the damage to the bar and they said they were unable to talk about it.