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Published: Friday, January 01, 2016 @ 10:54 AM
Updated: Friday, January 01, 2016 @ 11:28 AM
By: Breaking News Staff
DAYTON — UPDATE @ 11:20 a.m.:
Time Warner Cable officials said the service outage an unknown amount of customers experienced on New Year’s Day was not widespread.
An exact cause for the fiber failure and how many customers were affected is still being determined, according to a spokesman.
Most customers have had service restored, the spokesman said.
Time Warner Cable is encouraging any customers still experiencing issues to reboot their equipment.
Time Warner Cable is working to restore cable and internet services to some customers in the Dayton area after a fiber failed sometime overnight.
We received several reports from News Center 7 viewers indicating they lost service around midnight, just as New Year’s celebrations were getting underway.
A Time Warner Cable spokesman said the company is aware of the outage, which was caused by a fiber failure in the Leo Street area, and are working to restore services to customers.