HARRISON TWP. — Seven months later, 84-year-old Elmo Blanken is still waiting for Lowe’s Home Improvement to finish the job -- replacing or repairing the nine windows and the back porch of his home destroyed in the 2019 Memorial Day tornado outbreak.
“It’s people...” the military veteran from Northridge told News Center 7′s Ronnell Hunt on Tuesday. “It’s just... you can’t trust them.”
His porch remains undone. He and a neighbor have had to do their best at making temporary repairs to the home Blanken has lived in since 1967.
Blanken said he was told that through Lowe's Military Honors Program, all repairs for veterans would be made free of charge.
According to the company's website, Lowe's offers 10% off eligible purchases every day to active military personnel and veterans.
He said he hasn't seen a repair crew since News Center 7 visited with him last November.
"They said they'll be out the next good day, but that never happened," Blanken said.
Two weeks ago, he said, he finally got a human on the phone and was told the store never received a work order.
"You can't count on nobody, you can't trust nobody, you can't depend on nobody, you can't trust nobody," Blanken said Tuesday.
"….I don't get upset about it…I maybe don't like it, but I try not to give it a thought."
News Center 7 tried to contact officials at the Lowe’s of Huber Heights or officials at the chain’s corporate offices, but has not heard back.
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