It's in the eyebrows: 6 simple ways to win over your co-workers

Published: Tuesday, September 26, 2017 @ 5:50 AM

The eyebrow flash and non-creepy eye contact are two of the top ways to make people at work like you in 90 seconds or less.
The eyebrow flash and non-creepy eye contact are two of the top ways to make people at work like you in 90 seconds or less.

Generating likes on Facebook is a just-for-fun pursuit, but when people like you in real-life work interactions, it pays off. Whether it’s in getting the sale, networking contacts or just more comfort at the workplace, in sales, in network contacts, in workplace happiness and in your comfort level with co-workers.
You can tap into these benefits in interactions lasting just 90 seconds or less, according to And you won't need fake compliments or extra-firm handshakes. 

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The principle is straightforward, according to Psychology Today

"If I meet you and make you feel good about yourself, you will like me and seek every opportunity to see me again to reconstitute the same good feeling you felt the first time we met. Unfortunately, this powerful technique is seldom used because we are continually focused on ourselves and not others."
To increase the possibility of making co-workers, bosses and clients like you within 90 seconds, try these expert-recommended ideas:

Master the eyebrow flash. This quick up-and-down movement of your eyebrows should be your first go-to, since people can see an eyebrow flash while they're still approaching you or are across the conference table. "Our brains continually scan the environment for friend or foe signals," according to PT. "As people approach one another they eyebrow flash each other to send the message that they do not pose a threat." 

Make eye contact. Keeping your eyes locked with people you want to like you lets them know that you're trustworthy and that they're important. 
Career expert Kara Ronin gave a quick trick, so you won't feel creepy staring into someone else's eyes: "Draw an imaginary inverted triangle on the other person's face around their eyes and mouth. During the conversation, change your gaze every five to 10 seconds from one point on the triangle to another. This will make you look interested and engrossed in the conversation."

Speak with empathy. People will feel good about themselves and extend that to liking you when you practice making empathetic statements during work conversations. The trick is to capture a person's message or emotional state and reflect it back to him or her without repeating what was said word for word.
Start an empathetic statement with "So you..." to put the focus on the other person, PT said. "We naturally tend to say something to the effect, 'I understand how you feel.' The other person automatically thinks, 'No, you don't know how I feel because you are not me.'"

 An example of a quick empathetic conversation: 
Sally: I have been slammed with deadlines this week.
Sarah: So you've been working really hard the past few days, huh?

Once you've mastered sprinkling empathetic statements into your everyday sales and work interactions, you can eliminate the "So you..." at the beginning, though you may still want to start that way silently.

Stop fidgeting! The popularity of fidget spinners notwithstanding, fidgets tell other people you aren't that interested, which does the opposite of making them like you. Fidgeting also conveys signals that you might be nervous or lying or lack self-control, according to Reading Body Language Now.

Ask for a favor. Seriously! While you'd think other people would be annoyed when you ask them to do something for you, it's much more likely to make them feel good about themselves, which leads to them liking you, according to PT. Focus on small but meaningful favors, like lending you a book from their office or calling a contact for a hard-to-score restaurant reservation. Avoid asking for too many favors, or asking for big or frivolous things, like rides to work when you're out of the way or handing you an object from a shelf you can easily reach yourself. 

Help people flatter themselves. Ask questions or make statements that help people make flattering remarks about themselves, while avoiding any that rely on physical appearance, innuendo or other potentially inappropriate workplace topics.
"When people compliment themselves, your sincerity is not an issue and people rarely miss an opportunity to flatter themselves," according to PT. A couple of statements that help people expand on their own good points include, "How do you manage to get here on time every day with that awful commute?" and "I'd love to know more about how you deal with the shipping department so effectively."

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Elder-Beerman closing disappoints local mall officials

Published: Wednesday, April 18, 2018 @ 12:10 PM

Elder-Beerman closures will have huge impact locally

Miami Valley Centre Mall officials said the closure and liquidation of all Bon-Ton stores is disappointing for the local shopping center.

The mall, located in Piqua, issued a statement today after Bon-Ton Stores Inc. officials announced a joint bidder, including a group of the bankrupt retail chain’s bondholders, won an auction for the company’s asset. Elder-Beerman opened in Piqua in 1988 – one of three original anchor stores in place when the mall opened to the public that year.

» Elder-Beerman history: A journey from simple downtown dry goods store

“As owners of the mall since 1993 we have seen many changes in retail both locally and nationally. The Mid-America Management Corporation’s commitment to the mall and the city of Piqua remains as strong as ever” the mall group said in a statement.

Mid-America is in talks with other businesses about locating at the mall, according to a statement.

Bon-Ton employs about 24,000 people. The company operates roughly 250 stores in 23 states under the Bon-Ton, Bergner’s, Boston Store, Carson’s, Elder-Beerman, Herberger’s and Younkers brands.

» CONTINUED COVERAGE: 5 retailers closing stores in Ohio this year

Most Elder-Beerman stores are located within local malls, so closures would have a detrimental effect on multiple shopping centers. Elder-Beerman has stores in Piqua, Huber Heights, the Mall at Fairfield Commons in Beavercreek, the Kettering Towne Center, among others in Ohio. The stores employ hundreds of workers in the region.


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Local company to demonstrate “artistry” of grinding

Published: Tuesday, April 17, 2018 @ 2:11 PM

United Grinding celebrates grand opening of new North American Headquarters in Miamisburg

At home in its new $13 million headquarters for six months, United Grinding is ready to show the building to the rest of the world.

Almost literally. The company will open the doors to its 2100 United Grinding Blvd. (off Old Byers Road) home to about 300 people from America, Europe and elsewhere over the next two days for its “The Artistry of the Grinding Universe” event, showcasing the latest in precision metal-shaping machines and techniques.

Owned by German company Korber Solutions, United expects to draw representatives from fellow Korber-owned brands as well as customers.

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The 110,00-square-foot building appears to be made for showcasing, with a good chunk of it set aside as a permanent showroom. Here, visitors can see Walter, Studer, EWAG and Blohm machines and learn the latest ways to strengthen quality and speed production.

United Grinding has about 140 Miamisburg employees. (About 30 employees are based elsewhere.) The company moved from Earl Boulevard — and consolidated a sister location in Virginia — to the current site just west of southbound Interstate 75.

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The move involved incentives exceeding $18 million, including a Montgomery County ED/GE (Economic Development/Government Equity) grant.

Here, customers in aerospace, automotive, medical, tool and die and other industries are served.

“We wanted to have all of our employees as much as possible under one roof,” said Steve Jacobson, United Grinding president and chief executive.

“This area of the Midwest is our hub zone, if you will,” he added. “The majority of our business — about 60 to 70 percent of our business — is located within about six hours’ drive of our location.”

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And why is metal shaping considered an “artistry?”

Because parts need to be perfect, and they need to be made perfectly more than once. Customers bring parts to United Grinding for a proof of concept, and those typically are the most challenging parts they produce, the CEO said.

At United Grinding, customers see whether they can make the parts faster, less expensively or with greater quality.

Walk around the building, and you’ll see several appearances of the German acronym “Puls” — which stands for “passion and precision,” said Jacob Baldwin, a United Grinding spokesman.

“It’s a combination of not only engineering, but art that goes into the design and development of a part,” Jacobson said. “Of course, if that happens with a part, you need a process that mimics the same way.”

As a European company, United Grinding has a strong corporate identity, Jacobson said. “There’s an art theme there, when you look around and see how we designed the building. Not only for functionality, but it looks like a nice building,” he said.

Anyone familiar with a Korber building in another part of the world — say, in Bern, Switzerland — will recognize common features in the Miamisburg building, Baldwin said.

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UDRI tests jet engine parts impacted in fatal Southwest emergency

Published: Wednesday, April 18, 2018 @ 11:12 AM

UDRI tests jet engine parts impacted in fatal Southwest emergency

One of 24 fan blades from the Southwest jetliner forced to an emergency landing Tuesday was missing, National Transportation Safety Board Chairman Robert Sumwalt said Wednesday.

The University of Dayton Research Institute (UDRI) tests fan blade casings or housings for their ability to withstand emergencies, bird strikes and other sudden strikes.

One passenger died in the emergency landing of the Dallas-bound Southwest Airlines flight Tuesday.

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Media reports said the woman found herself sucked out of an opening of a broken window when an engine part broke off and smashed into the window. She hung out the opening for many minutes, Hollie Mackey, who sat next to the victim, and Amy Serafini, who was in the row behind the woman, CNN reported.

Kevin Poormon, UDRI research engineer and group leader in impact physics, has not seen the Southwest aircraft and could not speculate as to the cause of the catastrophe.

“We don’t know exactly what happened,” Poormon said Wednesday at UDRI’s Shroyer Park labs off Irving Avenue. “We know there was a failure in the engine, obviously.”

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The CFM56-7B engine is produced by a joint venture of General Electric and Safran SA, a French company. The joint venture, CFM International, is based in Butler County’s West Chester Twp. 

Reuters News Service reported that CFM is sending some 40 technicians out to assist Southwest with its investigation into the incident. 

CNN and others paraphrased Sumwalt as saying there was evidence of metal fatigue where the blade attaches to a hub.

UDRI tests fan cases or housings for jet engine fan blades. Using a long “gun” propelled by a huge compressor, engineers launch blades or blade fragments into fan casings to demonstrate that the casings can “contain these threats to the engine,” Poormon said.

Engine manufacturers spend hundreds of millions on safety, trying to adhere to strict Federal Aviation Administration mandates.

“From our standpoint, we do individual tests where we are shooting blades into the cases,” Poormon said. “It gives them (manufacturers) preliminary information for their designs.”

For normal everyday operation, the casing or “shroud” does not need to be as robust as it is, he said. But aircraft and engine designers, with the FAA, want the casing to be light and yet strong enough to handle emergencies.

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“Like the engine blades themselves, they’re a lot more robust than they need to be for their everyday operation — because of bird strike requirements,” he said.

Said Poormon: “These events that you hope never occur are really the driving factor in the design of these things.”

A UDRI spokeswoman said the institute has been called on to help investigate accidents in their aftermath. In 2013, a UDRI research chemist said institute researchers believed they found a “plausible cause” for the explosion of a fuel tank in the 1996 crash of TWA flight 800 in New York, a crash that killed all 230 people.

But there was no way to know Wednesday whether UDRI would be involved in any way in the investigation of the Southwest flight.

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Local students learn how to combat scams, fraud

Published: Wednesday, April 18, 2018 @ 1:08 PM

Students in the Miami Valley are learning to recognize fraud and scams, and finding out how they can protect themselves from these potential money pitfalls.

Several schools in our area teach a free consumer life skills and financial literacy curriculum called FoolProof. 

The goal of the web-based, interactive coursework is to teach a healthy dose of skepticism in a scam-filled world.

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Kettering, Xenia, Franklin, Stebbins, Greenville and Lebanon high schools offer FoolProof classes.

News Center 7 consumer reporter Rachel Murray will find out more about what the students learn and what they can teach us about avoiding scams and fraud. 

Watch tonight on WHIO-TV at 5pm.

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