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How to avoid FedEx, UPS, USPS email scams targeting some customers

Published: Tuesday, December 19, 2017 @ 12:43 PM

A FedEx worker closes the roll up door of a delivery truck.  FedEx, U.S. Postal Service and UPS each have ways customers can report and avoid email scams.
Justin Sullivan/Getty Images/Getty Images
A FedEx worker closes the roll up door of a delivery truck. FedEx, U.S. Postal Service and UPS each have ways customers can report and avoid email scams.(Justin Sullivan/Getty Images/Getty Images)

An email scam affecting FedEx, UPS and U.S. Postal Service customers is taking advantage of an increase in package shipments during the holiday season.

KMOV reported that the FBI Internet Crime Complaint Center is warning consumers about a fraudulent email scam.

The emails claim to be from one of the three organizations and say that a package cannot be delivered. The messages contain a link that users are prompted to click in order to get an invoice to pick up the package, but the link is spoofed and goes to a website set up to steal the user’s information, according to FBI officials.

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According to the FedEx Customer Protection Center, customers who get fraudulent emails or who come across suspicious websites should forward them to It also recommends immediately contacting your bank if interaction with fraudulent sites or emails have led of financial loss.

More information on how to report fraud to the company can be found on the FedEx website.

A sample fraudulent email from FedEx. FedEx, UPS and US Postal Service email scams are popping up for some customers.(FedEx)

USPS customers can report a phishing attempt by not clicking on any links and forwarding the message to the CyberSecurity Operations Center at The suspicious message should be deleted right after.

Suspicious emails purporting to be from UPS should be deleted, according to the UPS website. Customers should not follow any links or click any attachments.

“If you’ve accidentally selected a link, you should run a virus scan immediately,” the site said.

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Recall roundup: PJs for kids, pill packages, and more 

Published: Friday, July 13, 2018 @ 12:18 PM

Sleepwear for children and medication packets are on this week’s list of recalls from the Consumer Product Safety Commission. 

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Children’s onesies with hoods and fleece pajama pants by Allura are being recalled because they don’t meet flammability standards and pose a risk of burns, but no injuries have been reported. 

The onesies were sold under the brand name “Delia’s Girl” and the fleece pants have the brand name “Sweet N Sassy” on the waist label.

They were sold in a variety of colors and prints

Don’t let your child wear the pajamas and contact Allura at 866-254-3103 to receive a full refund.

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Prescription drug blister packages by Sandoz and Novartis are being recalled because they aren’t child resistant. 

There is one report of a child ingesting a haloperidol after opening a blister pack.  

Multiple prescription pills and packages are part of this recall.  The full list can be found here

Consumers should continue to take the medication but keep the packages away from children and contact Novartis or Sandoz at 888-669-6682 for further instructions. 

Cedar Chest suffocation danger continues, warns CPSC


Snowboard boots by Burton are under recall after seven reports of them releasing from the binding without warning, which could cause a fall. 

No one has been hurt but don’t use the recalled models and colors of Step On snowboard boots and contact Burton at 800-881-3138 to receive a free heal cleat. 

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Avalanche transceivers by ORTOVOX are being recalled because they may fail to transmit a survivor’s signal after an avalanche. 

No one has been hurt but do not use the transceivers with the model numbers 1137000006, 1137000001 and 1137000002, which were manufactured from 2010 through 2018. 

Contact ORTOVOX at 877-384-9252 for information on how to return the product for a free repair. 

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CDC warns of dangerous synthetic ‘bleeding’ weed

Published: Wednesday, July 11, 2018 @ 11:01 AM

Health experts are warning of a new and dangerous form of synthetic marijuana that is laced with rat poison.

Dubbed “bleeding pot,” it has been linked to five deaths in the U.S. and over 200 cases of excessive and uncontrolled bleeding. 

“It is especially dangerous right now, because there is a product on the market that contains rat poison and it is impossible for somebody to know whether or not the product that they are using contains that ingredient,” said Dr. Tegan Boehmer with the Centers for Disease Control and Prevention. 

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The rat poison is an anti-coagulant that kills rats with internal bleeding and has now been linked to four deaths in Illinois alone, and cases of excessive bleeding on the eastern half of the U.S. 

“They may present at the emergency department, with bleeding from their nose, gums, coughing, or vomiting blood or having blood in their urine or stool.” Said Dr. Boehmer in an interview with our sister station WSB-TV in Atlanta.

Many states including Ohio have banned synthetic marijuana sales, but it used to be readily available at convenience stores. 

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Tyler Clackum is a former synthetic pot user and he was able to purchase it from a store when he was 18. 

“I was addicted to it for about six months,” Clackum said, “I lost a lot of weight. I couldn’t eat. I almost needed it to live.” 

Then an overdose sent him to the emergency room.

“I had a kind of hallucination and a weird, really evil experience. All of a sudden my heart felt like it was exploding. I was certain I was dying and all I could do was pray,” Clackum said in an interview with WSB-TV. 

He wasn’t surprised to learn rat poison has been found in some fake weed.

“For all we know it is some random guy trying to add a little something to intensify the high,” Clackum said. 

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Those sickened by synthetic pot laced with rat poison can recover, but it is a long and costly process, according to the C.D.C. 

Clackum said people who smoke fake weed probably don’t care what’s in it, but they should.

“It’s like poisoning yourself with a chance to get high and hoping nothing bad happens. It’s foolish,” Clackum said. 

Anyone who uses synthetic pot and experiences unusual bruising or bleeding should seek immediate medical attention because the condition could be life threatening, according to the C.D.C.  

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Consumers urged to take action with dangerous cedar chests 

Published: Thursday, July 12, 2018 @ 11:28 AM
Updated: Thursday, July 12, 2018 @ 5:32 PM


There’s a renewed warning about certain hope chests that could put your child at risk for suffocation.

Several children have died of suffocation after becoming trapped in the auto-locking chests by Lane and Virginia Maid.

“Back in the ‘30s, ‘40s and ‘50s, moms would usually get one when they graduated from high and [the chests] would get passed down to their children,” said Lorrie Fields, owner of Fields Of Treasure antique shop in West Carrollton.

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The hope chests made before 1987 are dangerous because they auto-lock.

Fourteen children have suffocated inside of them, including a 15-year-old girl from Reynoldsburg. 

The U.S. Consumer Product Safety Commission has warned of this danger for years.

“We originally issued the Lane cedar chest recall — 12 million of them — in 1996,” said Patty Davis of CPSC. “We are concerned that millions of these chests remain unrepaired and in consumers’ homes.”

The CPSC is urging consumers to check again for these dangerous chests.

“[Check] you attic, your basement to see if you have one of these recalled chests,” said Davis. “And if you do, remove that latch and lock immediately and contact the company — which is UFI — to receive a free replacement.”

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Fields said that the chests sell for $75 to $150, and if you are looking to sell one, fix it first.

“People are maybe worried it may affect the value of it and it should not,” she said. “You know it’s just not something you would be able to notice.”

To receive a free replacement latch and lock, contact UFI at 877-251-5010, email or order one here

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Recalls: Helmets, ATVs and more

Published: Friday, July 06, 2018 @ 12:46 PM


Helmets and ATVs are among the latest potentially dangerous products under recall, according to the Consumer Product Safety Commission.


Helmets used in school physical education programs are being recalled because they do not meet federal safety standards and could cause a head injury. 

The Rollerblade-branded helmets by Helmets R Us have “Model 16, SK-501N” printed on the inside label and were manufactured between September 2011 and April 2017. 

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No injuries have been reported, but don’t wear the helmets and contact Helmets R Us at 877-777-9287 for a free replacement. 

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Multiple 2018 models of Can-AM and Renegade ATVs are being recalled for fuel leaks and fire hazard concerns.

There are six reports of fuel spraying out of the tank when the gas cap is opened, but no one has been hurt. 

Don’t use the recalled ATVs (click here for the full list of recalled model numbers and colors) and contact BRP at 888-272-9222 to schedule a free repair. 

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Stanley LED workbench light and power stations are under recall due to potential shock and electrocution from faulty wiring. 

There are three reports of the products with the model number WLB40PS having incorrect wiring. 

Don’t use the recalled light and power stations which were sold at Sam’s Club and, and contact Baccus Global at 877-571-2391 for a free replacement or refund. 

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Scuba gear that could cause you to drown is also under recall.

Oceanic and Hollis scuba diving regulators may restrict airflow at low tank pressures.  No injuries or incidents have been reported.

Do not use the recalled scuba gear (click here for the recalled products’ part numbers, descriptions, and UPC codes) and contact Huish Outdoors at 888-270-8595 for a free repair. 

For more information on these and other recalls visit

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