All passengers on United Flight 3411 to receive compensation

Published: Wednesday, April 12, 2017 @ 5:42 PM

VIDEO: Passenger Removed From United Airlines Flight

United Airlines will offer compensation to all passengers aboard Sunday’s Flight 3411 from Chicago to Louisville, Kentucky, the airline announced Wednesday. 

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“All customers on Flight 3411 from Sunday, April 9, are receiving compensation for the cost of their tickets,” the airline said in a statement. 

Why Passengers Get Bumped and What They Can Get For it

The airline made headlines this week after passengers filmed and voiced outrage over an incident in which David Dao, a 69-year-old physician aboard flight 3411, was dragged off the plane after refusing to deplane. United Airlines officials had selected Dao as one of four passengers who would be re-accommodated on a later flight. United had fully booked the flight but needed to provide seats for four airline employees who needed to get to Louisville for work.

>> Read more: Man forcibly removed from flight after not voluntarily giving up seat on overbooked flight

The announcement about compensating passengers came the same day United CEO Oscar Munoz apologized on national television for the airline’s role in the incident.

>> Read more: United Airlines CEO apologizes as stock valuation drops by $1 billion

“This will never happen again,” Munoz said Wednesday on “Good Morning America.” “We are not going to put a law enforcement official onto a plane to take them off … to remove a booked, paid, seated passenger; we can’t do that.”

>> Read more: United CEO's internal email describes man dragged off flight as 'disruptive,' 'belligerent'

Munoz, who at one point described Dao as disruptive and belligerent, has released multiple statements apologizing on behalf of the airline. 

>> Related: United Airlines passengers describe scene as man dragged off flight

>>Related: Twitter users respond to United Airlines fiasco, suggest mock company slogans

CHICAGO, IL - APRIL 11: Demonstrators protest outside the United Airlines terminal at O'Hare International Airport on April 11, 2017 in Chicago, Illinois. United Airlines has been struggling to restore their corporate image after a cell phone video was released showing a passenger being dragged from his seat and bloodied by airport police after he refused to leave a reportedly overbooked flight. (Photo by Scott Olson/Getty Images)(Scott Olson/Getty Images)
Editor’s note: A previous version of this story indicated that Dao and his wife were two of four passengers selected by the airline to be removed. Additional information from a April 13 news conference revealed that his wife was not selected. 

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Florida beach named nation's best in TripAdvisor Travelers' Choice awards

Published: Wednesday, February 21, 2018 @ 8:57 AM

Florida Beach Named the Best in the Nation

A Florida beach has been named the nation's best in TripAdvisor's annual Travelers' Choice awards.

>> See the full rankings here

The travel website announced Tuesday that Clearwater Beach was the best in the U.S. in 2018, climbing from No. 4 in 2017. The beach also topped the national list in 2016. 

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Meanwhile, Grace Bay in Providenciales, Turks and Caicos, took the award for the best beach worldwide.

>> Click here or scroll down to see which other beaches made the lists

Get Paid $10,000 Per Month To ‘Experience’ Cancun

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Disney raises ticket prices again in Florida, California

Published: Monday, February 12, 2018 @ 9:21 AM

The History of Disney

If you have plans to go to the Happiest Place on Earth, be prepared to pay more for the privilege. 

Disney officials have announced that both American parks have increased ticket prices. The increase went into effect Sunday at the theme parks at both Disneyland in California and Walt Disney World in Florida, The Associated Press reported.

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Take a look at the breakdown in pricing.

Walt Disney World:

Magic Kingdom

Value - one-day tickets: $109 (adults), $103 (children)

Regular - one-day tickets: $119 (adults), $113 (children)

Peak - one-day tickets: $129 (adults) $123 (children)

EPCOT 

Value - one-day tickets: $102 (adults), $96 (children)

Regular - one-day tickets: $114 (adults), $108 (children)

Peak - one-day tickets: $122 (adults) $116 (children)

Hollywood Studios

Value - one-day tickets: $102 (adults), $96 (children)

Regular - one-day tickets: one day $114 (adults), $108 (children)

Peak - one-day tickets: $122 (adults) $116 (children)

Animal Kingdom

Value - one-day tickets: $102 (adults), $96 (children)

Regular - one-day tickets: $114 (adults), $108 (children)

Peak - one-day tickets: $122 (adults) $116 (children)

Annual passes have also increased, as well as Florida resident and Disney Vacation Club ticket pricing has changed. Discounts are available depending on how the tickets are purchases and for how long. 

Disneyland:

Prices are the same for Disneyland and Disney California Adventure parks.

Value - one-day tickets: $ 97 (adults), $ (children)

Regular - one-day tickets: $117 (adults), $108 (children)

Peak - one-day tickets: $135 (adults) $116 (children)

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U.S. issues ‘do not travel’ advisory for 5 states in Mexico

Published: Thursday, January 11, 2018 @ 12:32 PM

‘Do Not Travel Advisory’ To Five Mexico States Issued By U.S.

The U.S. Department of State has issued a travel advisory urging citizens to use increased caution when traveling to five states in Mexico.

USA Today reported that the new warning from the government has increased the Colima, Guerrero, Michoacán, Sinaloa and Tamaulipas states to a level 4, the highest level of potential danger. 

The warning for the states, issued Thursday, was raised due to crime.

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The State Department already recommends that travelers use “increased caution” when in Mexico because of widespread crime, such as kidnapping, homicide, carjacking and robbery, USA Today reported.

The department recommends that those who decide to travel to Mexico to use toll roads, avoid night driving, be extra vigilant when visiting banks and ATMs, use caution when visiting local bars, nightclubs and casinos, and to avoid displaying signs of wealth. Travelers are also urged to enroll in Smart Traveler Enrollment Program to make locating easier in an emergency and to have an emergency contingency plan. Travelers should also review crime and safety reports for Mexico.

More information on the travel advisory can be found at travel.state.gov.

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Woman sues hotel after she claims she was charged $350 after negative review

Published: Wednesday, December 20, 2017 @ 4:48 AM

Woman Files Lawsuit After Hotel Charges Her For Bad Review

An Indiana woman is taking a hotel to court saying that she was charged $350 for a negative online review and the hotel claims it has a right to charge customers who give them bad reviews.

Katrina Arthur and her husband stayed at Abbey Inn & Suites in March 2016.

Arthur alleges that when they arrived, the room was not cleaned. She said she found hair and dirt in the sheets. The air conditioner didn’t work and the room smelled like sewage. She also said there was little water pressure, WRTV reported.

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“We didn’t see anybody we could talk with, so I decided to call the number that goes to the front desk and it automatically went to a lawyer’s or something weird like that,” Arthur told WRTV.

She told the television station that she cleaned the room herself.

After the stay, she said she received an email asking for an online review. 

“I was honest. I wanted people to know not to waste their money because I know people save their money for special occasions,” Arthur told WRTV.

That’s when Arthur said she was charged $350 and received a letter from the hotel’s lawyer that threatened legal action.

She ended up deleting her review.

But then she did some checking and found out that she may not have been alone and filed a complaint with the Indiana Attorney General to get her $350 back.

The Attorney General filed a lawsuit this month against Abbey Management, the hotel’s owners at the time of Arthur’s stay, WRTV reported.

The lawsuit alleges that for more than a year, Abbey Inn had rules that allowed them to charge customers if they left a negative review. The policy was posted on the hotel’s website, but customers were not given a hard copy of the rule, and it was not posted in hotel common areas or rooms, according to the Attorney General.

The email that solicited reviews also made no mention of the fine, WRTV reported.

The lawsuit also alleges that there were no employees at the hotel to handle issues, but rather a sign instructed lodgers to call an overnight phone number. If there was no emergency and the number was called, the hotel would charge the guest $100.

The current owner did not answer WRTV’S attempts to get a response about the pending lawsuit, but a woman who, along with her husband, have been trying to buy the Abbey Inn since January told WRTV that she was unaware of any litigation against the owners. She told WRTV that they are attempting to improve the hotel.

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