log in to manage your profile and account
- Create your account
- Receive up-to-date newsletters
- Set up text alerts
Published: Tuesday, April 11, 2017 @ 2:12 AM
— After disturbing videos surfaced of a passenger being dragged off a plane because the flight was overbooked, United Airlines CEO Oscar Munoz told employees that he "emphatically" stands behind them in an internal email circulated to United Airlines employees and acquired by CNBC.
Munoz’s public apology, also reported earlier Monday by NBC News, read:
“This is an upsetting event to all of us here at United. I apologize for having to re-accommodate these customers. Our team is moving with a sense of urgency to work with authorities and conduct our own detailed review of what happened. We are also reaching out to this passenger to talk directly to him and further address and resolve this situation.”
But in an email circulated to employees Monday, Munoz opened with, “Like you, I was upset to see and hear what happened last night,” and wrote that "the facts and circumstances are still evolving, especially with respect to why this passenger defied Chicago Aviation Security Officers."
Munoz wrote that the “situation was unfortunately compounded when one of the passengers we asked to deplane refused” and that employees “followed established procedures.”
"While I deeply regret this situation arose, I also emphatically stand behind all of you, and I want to commend you for continuing to go above and beyond to ensure we fly right,” Munoz also wrote before including a brief summary of internal reports of the incidents. “I do, however, believe there are lessons we can learn from this experience, and we are taking a close look at the circumstances surrounding this incident. Treating our customers and each other with respect and dignity is at the core of who we are, and we must always remember this no matter how challenging the situation."
The United CEO added that the passenger at the center of the video, who said he was a doctor and had patients to see the following morning, was “disruptive and belligerent.” He said the airline “sought volunteers” before they followed an “involuntary denial of boarding process.”
Published: Monday, February 19, 2018 @ 11:06 AM
SAN ANTONIO — Police are investigating after a 6-year-old boy and three of his family members were shot Sunday evening in the parking lot of a Texas Roadhouse steakhouse in San Antonio.
Police Chief William McManus said Sunday that the shooting, which happened as people were waiting outside the restaurant to eat, left the 6-year-old with a gunshot wound to his leg. Police said two of the boy’s three injured family members, all adults in their 20s, were hospitalized Sunday in critical but stable condition.
The shooting happened around 8:40 p.m. outside the Texas Roadhouse steakhouse on Cinema Ridge, the San Antonio Express-News reported.
“We do not believe that this shooting is random,” McManus said. “There were a number of people that were standing (outside the restaurant). All the people that were hit were from the same family.”
The gunman, who has not been identified, fired about 10 shots at the family within 15 feet of the front of Texas Roadhouse, the Express-News reported. He was masked at the time of the shooting, according to the newspaper.
Published: Saturday, February 17, 2018 @ 2:36 PM
PARKER COUNTY, Texas — A woman in Texas has been arrested after she was caught on camera tossing her small dog named Pumpkin out of a moving vehicle.
The Chihuahua-mixed breed survived the incident and was found Thursday roaming a family's rural property in Weatherford, WFAA reported. Surveillance cameras on the property provided clear identification of the vehicle. The dog's microchip further confirmed the owner's identity.
When questioned by Sgt. Ricky Montgomery, Janet Byas, 43, initially denied tossing the dog out of the vehicle. When the evidence of her involvement was presented to her, Montgomery said she admitted that she threw the dog out of the car because she was frustrated with it. She said Pumpkin would not stay on her property and she "couldn't handle it anymore," WFAA reported.
When WFAA asked for Montgomery's reaction to Byas' reasoning for throwing the dog out of the car, Montgomery said, "Grow up."
Byas was arrested and charged with misdemeanor animal cruelty.
Published: Saturday, February 17, 2018 @ 1:03 PM
OMAHA, Neb. — A Nebraska man has been arrested for the 18th time for indecent exposure, authorities said.
The latest incident took place Thursday at an Omaha food court, KETV reported.
Witnesses told KETV that Shawn Noble, 39, was yelling obscenities when he emerged from the food court restroom completely naked. When the property manager ordered him back into the bathroom to put on his clothes, he lunged at her, witnesses said.
Food court employees were able to barricade Noble inside the restroom until police arrived, KETV reported. Noble was charged with indecent exposure and disorderly conduct and taken to the Douglas County Jail.
Published: Saturday, February 17, 2018 @ 3:47 PM
WELLINGTON, Fla. — A Florida woman was arrested on Thursday after deputies said she drove intoxicated with a child sitting above an open case of beer tucked in the back seat.
A Palm Beach County Sheriff’s deputy pulled over Miami resident Stephanie Roque, 30, about 11 a.m. after she made a complete stop in her SUV in the center of a lane, the Palm Beach Post reported. The deputy said that Roque’s drivers license was suspended, and noticed she had a “strong smell of alcohol,” the arrest report states.
Roque told the deputy that she “just got out of rehab today for a drinking problem,” according to the report. The deputy found a child in the backseat of the car with an open 12-pack of beer sitting underneath the child’s feet, the Palm Beach Post reported. Only nine of the 12 beers were in the case, the report states.