United unveils 10 policy changes, will pay bumped passengers up to $10,000

Published: Thursday, April 27, 2017 @ 3:01 AM

VIDEO: Passenger Removed From United Airlines Flight

United Airlines has announced 10 policy changes after a video of passenger David Dao being dragged off a plane went viral earlier this month.

>> Man forcibly removed from flight after not voluntarily giving up seat

In what may be the biggest change, the airline will now offer travelers as much as $10,000 to relinquish their seats on overbooked flights, up from $1,350, according to Bloomberg.

>> United Airlines passengers describe scene as man dragged off flight

In a Thursday news release, the airline also pledged to take the following actions:

  • “Limit use of law enforcement to safety and security issues only.
  • “Not require customers seated on the plane to give up their seat involuntarily unless safety or security is at risk.
  • “Establish a customer solutions team to provide agents with creative solutions such as using nearby airports, other airlines or ground transportation to get customers to their final destination.
  • “Ensure crews are booked onto a flight at least 60 minutes prior to departure.
  • “Provide employees with additional annual training.
  • “Create an automated system for soliciting volunteers to change travel plans.
  • “Reduce the amount of overbooking.
  • “Empower employees to resolve customer service issues in the moment.
  • “Eliminate the red tape on permanently lost bags by adopting a 'no questions asked' policy on lost luggage.”
Why Passengers Get Bumped and What They Can Get For it

In a statement, United CEO Oscar Munoz apologized for the incident and said the airline is "taking concrete, meaningful action to make things right and ensure nothing like this ever happens again."

>> United Airlines changes policy after man dragged from plane

"Our review shows that many things went wrong that day, but the headline is clear: Our policies got in the way of our values and procedures interfered in doing what's right," Munoz said. "This is a turning point for all of us at United, and it signals a culture shift toward becoming a better, more customer-focused airline. Our customers should be at the center of everything we do, and these changes are just the beginning of how we will earn back their trust."

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Report: Winn-Dixie owner preparing for bankruptcy, up to 200 stores could close

Published: Saturday, February 17, 2018 @ 3:23 PM

MIAMI, FL - APRIL 30:  A Winn-Dixie store sign is pictured on April 30, 2004 in Miami, Florida.
Joe Raedle/Getty Images
MIAMI, FL - APRIL 30: A Winn-Dixie store sign is pictured on April 30, 2004 in Miami, Florida.(Joe Raedle/Getty Images)

Winn-Dixie owner Bi-Lo is preparing for bankruptcy, according to a Bloomberg report.

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Up to 200 stores could close as part of a bankruptcy filing, Bloomberg reported. According to Winn-Dixie's website, the retailer has locations in Florida, Georgia, Alabama, Louisiana and Mississippi.

The bankruptcy filing could come as early as next month, Bloomberg reported. 

Bi-Lo has not publicly confirmed any bankruptcy plans.

Traditional grocery stores have faced increased competition from online retailers like Amazon.

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Gun manufacturer Remington to file for bankruptcy

Published: Monday, February 12, 2018 @ 3:57 PM

Bankruptcy Filed by Gun Manufacturer Remington

The Remington Outdoor Company, one of America’s largest firearm and ammunition manufacturers, plans to file for Chapter 11 bankruptcy protection after reaching a deal Monday with its creditors, according to multiple reports.

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Company officials said in a news release that a prepackaged reorganization plan will be filed with the U.S. Bankruptcy Court in Delaware. The deal will give control of the company to its lenders, Bloomberg News reported.

Remington seeks to lower its $950 million debt load, Reuters reported. The company’s executive chairman, Jim Geisler, said in a statement that “difficult industry conditions make today’s agreement prudent.”

“I am confident this regrouping ensures that Remington will continue as both a strong company and an indelible part of our national heritage,” he said.

Officials with Remington, the maker of the Bushmaster AR-15-style rifle used in the Connecticut shooting that left 20 first-graders and six educators dead in 2012, said the agreement with lenders will reduce its debt by about $700 million and add about $145 million in new capital.

The company was cleared of any wrongdoing in the 2012 shooting, but investors repulsed by the massacres distanced themselves from the company's owner, investment firm Cerberus Capital Management.

The company’s debtors include JPMorgan Asset Management and Franklin Templeton Investments, Reuters reported. They will trade their debt holdings for equity in Remington as part of the deal unveiled Monday.

A bankruptcy filing under Chapter 11 allows a company to reorganize and stay in business as the company works to repay debtors. Officials with Remington said in a news release Monday that the company will continue to operate as normal as the restructuring process gets underway.

“Importantly, the fundamentals of our core business remain strong,” Reminton CEO Anthony Acitelli said in a statement. “We have an outstanding collection of brands and products, the unqualified support of a vibrant community across the industry and a deep and powerful culture. We will emerge from this process with a deleveraged balance sheet and ample liquidity, positioning Remington to compete more aggressively and to seize future growth opportunities.”

The Associated Press contributed to this report.

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Caught on camera: Uncovered raw meat transported in shopping carts to supermarket

Published: Saturday, January 27, 2018 @ 4:02 PM

WATCH: Uncovered Raw Meat In Shopping Carts Transported Into Supermarket

A California supermarket is facing backlash after a shopper captured a disturbing image.

Loretto Seto took the photo Thursday outside of 99 Ranch Market in San Jose. She was shocked to find slabs of uncovered raw meat being wheeled into the store in Costco shopping carts.

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She posted the photo on Facebook to warn shoppers about the meat at 99 Ranch Market and the potentially contaminated Costco shopping carts. The image caught the attention of local health officials, who are now investigating the incident, The Modesto Bee reported.

A 99 Ranch Market representative replied to Seto on Facebook, saying that an internal investigation had been opened and the meat in question had been discarded. The representative said that the men in the photo were not supermarket employees, but workers from the supermarket’s meat vendor, Jim's Farm Meat Co. Inc. The workers have been fired, The Modesto Bee reported.

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Amazon, Berkshire Hathaway and JPMorgan Chase to partner on U.S. employee health care

Published: Tuesday, January 30, 2018 @ 8:09 AM

5 Things You Didn’t Know About Amazon

Amazon, Berkshire Hathaway and JPMorgan Chase & Co. announced they will create a health care company for their U.S. employees that is "free from profit-making incentives."

The companies say they are partnering on health care to increase employee satisfaction and reduce costs. 

The trio of companies will work with an independent company that is free from the constraints of profit-making incentives. 

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The initial focus of the new company will be on technology that will provide their employees with high-quality, reasonably priced health care.

“The ballooning costs of health care act as a hungry tapeworm on the American economy. Our group does not come to this problem with answers. But we also do not accept it as inevitable. Rather, we share the belief that putting our collective resources behind the country’s best talent can, in time, check the rise in health costs while concurrently enhancing patient satisfaction and outcomes,” said Berkshire Hathaway Chairman and CEO Warren Buffett.

“The health care system is complex, and we enter into this challenge open-eyed about the degree of difficulty,” said Jeff Bezos, Amazon founder and CEO. “Hard as it might be, reducing health care’s burden on the economy while improving outcomes for employees and their families would be worth the effort. Success is going to require talented experts, a beginner’s mind, and a long-term orientation.”

The company is in the initial planning stages.

– The Associated Press contributed to this story.

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