Netflix, iTunes email scams targeting bank account info, reports say

Published: Wednesday, September 27, 2017 @ 4:48 PM

New Netflix, iTunes Email Scams are Targeting Bank Account Info

A new email scam is targeting Netflix and iTunes users in order to obtain access to their bank account info, according to multiple reports.

The Guardian reported that, according to a reader letter to its consumer division, an email that appears to be from Netflix warns users that their Netflix accounts are on hold.

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“A link in the email takes users to a fake Netflix page, where you are invited to input your bank details. It is realistic and will no doubt catch out a few people whose bank card has just expired,” a user said in a Tuesday letter to the publication.

WGN also reported about the phishing scam stateside, saying that customers are told that their payment details need to be updated because of a billing error, the Monday report said.

The email may ask for updated bank information to be emailed, and in other cases, it may link to a fake website requesting bank information.

similar scam was reported in January.

Similarly, WFLA reported that the iTunes scam claims someone is making unauthorized purchases from the user’s account and requests login information to correct it. That way, the user’s Apple ID and password are stored on the scammer’s database.

Like any phishing scam, consumers are warned not to click on any links in the email.

Another Netflix email phishing scam is making the rounds.(JOHN MACDOUGALL/AFP/Getty Images/AFP/Getty Images)

According to the Netflix help center website, the company will never ask for personal information to be sent over email, including credit and debit card numbers and passwords.

“Netflix may email you to update this information with a link to our website, but be cautious of fake emails that may link to phishing websites. If you’re unsure about a link in an email, you can always hover your cursor over the link to see where it directs in which you can see the real linked web address at the bottom of most browsers,” the website reads.

Suspicious emails can be reported to Netflix by forwarding them to phishing@netflix.com and deleting the email. The message and header information should be included in the forwarded email. More information on reporting suspicious emails to the company are at the Netflix website.

Apple says users who suspect a phishing attempt can forward the suspeicous email, including header information, to reportphishing@apple.com. 

“If you believe that your Apple account (Apple ID) has been compromised, by phishing or otherwise, please sign in to the Apple ID page to change your password immediately,” the Apple support site reads.

More information is at the Apple Support site.

Inside Netflix

Ford recalls 1.3 million trucks for door latch issue

Published: Wednesday, October 18, 2017 @ 8:51 PM

Ford Recalls Over 1 Million Trucks

Ford Motor Co. is recalling approximately 1.3 million 2015-2017 F-150 and 2017 Super Duty vehicles in North America.

In a Wednesday news release, the company said a water shield needs to be added to door latches. Without the shield, the latches could freeze and cause the door to not close or open correctly. 

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“Should a customer be able to open and close the door with these conditions, the door may appear closed, but the latch may not fully engage the door striker with the potential that the door could open while driving, increasing the risk of injury,” Ford said.

Reuters reported that Ford spokeswoman Elizabeth Weigandt said those who have the affected vehicles should get a notice next month. She did not have a time frame for when parts would be available, according to Reuters.

“We take the safety of our customers very seriously. Our decisions are driven by the data available,” Weigandt said in an email to Forbes. “When the data indicates a safety recall is needed, we move quickly on behalf of our customers.”

Dealers will inspect door latch actuation cables, which could be bent or kinked without the shields, and repair them at no cost if needed. Dealers will also install water shields over the door latches at no cost to the customer.

The company said it is not aware of injuries or accidents tied to the issue. 

More information can be found at the Ford Motor Co. website.

Equifax to offer free credit freezes for life, new CEO says

Published: Thursday, September 28, 2017 @ 3:42 PM

143 Million Could Be Affected by Equifax Data Breach

Equifax’s new interim chief executive said the company is planning to offer a new life-long credit freeze service for free by the end of January.

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Paulino do Rego Barros Jr., who was named the company’s new CEO on Tuesday, announced that move Thursday, along with other efforts to improve its problem-plagued response to a massive data theft affecting 143 million Americans.

“On behalf of Equifax, I want to express my sincere and total apology to every consumer affected by our recent data breach,” Barros said in an op-ed that appeared in the Wall Street Journal. “People across the country and around the world, including our friends and family members, put their trust in our company. We didn’t live up to expectations.” 

According to a news report, Barros’ op-ed was not initially available on Equifax’s website on the security breach, www.equifaxsecurity2017.com, but the site now has a link to it.

>> Related: Equifax apologizes for sending people to fake company website

In a move that could put pressure on the other two major credit bureaus, Experian and TransUnion, to offer similar life-long freezes, Barros said Equifax plans to offer a free service by Jan. 31 that will “let consumers easily lock and unlock access to their Equifax credit files. You will be able to do this at will.”

With the service, he said, “the cybercrime business will become a lot more difficult.”

Equifax’s efforts come as the Atlanta credit-tracking firm faces a storm surge of investigations, lawsuits and consumer complaints about its handling of the hacking scandal, one of the worst any company in the U.S. has faced.

Next week, former Equifax CEO Rick Smith is expected to be grilled before Senate and House committees looking into the breach.

>> Related: Report: Equifax hacked months earlier than previously admitted

Some lawmakers are calling for “clawbacks” of Equifax executives’ pay. Smith, who retired Tuesday, leaves the company with at least $48.9 million in stock awards and benefits accumulated during his 12-year tenure at the company.

Barros said the company is also extending the deadlines to the end of January for the free credit freezes and credit monitoring services it offered in the wake of the hacking incident. The company initially set up a one-month sign-up window after the data theft was disclosed on Sept. 7.

>> Related: Clark Howard: 10 things you need to know about the Equifax data breach

Afterwards, panicked consumers swamped Equifax's call center and website. Many said they weren't able to sign up, or Equifax's employees couldn't answer some questions. Thursday, Equifax's website indicated the problems continue.

“We are currently experiencing difficulties with our TrustedID website. As a result, the site may be unavailable periodically, and we are working hard to help reduce interruptions,” the company said on its website.

Barros said the company is working on fixing its website and adding more call center employees and additional training.

“We have to see this breach as a turning point — not just for Equifax, but for everyone interested in protecting personal data,” he said.

This Saturday, July 21, 2012, photo shows the Equifax Inc. headquarters in Atlanta. On Tuesday, Sept. 26, 2017, credit reporting agency Equifax ousted CEO Richard Smith in an effort to clean up the mess left by a damaging data breach that exposed highly sensitive information about 143 million Americans. (AP Photo/Mike Stewart)(Mike Stewart/AP)
 

Another Equifax hacking possible as web page taken down

Published: Thursday, October 12, 2017 @ 3:54 PM

The Equifax Breach – How To Find Out If You are at Risk

In what could be yet another incident of hacking, Equifax has taken down a web page because of suspicion that it had been manipulated.

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The site, one of the embattled company’s customer service offerings, was delivering fraudulent updates for Adobe Flash, which – when clicked – would infect a visitor’s computer with unwanted software, according to a security analyst and the technology web site Ars Technica.

Equifax officials on Thursday confirmed that it had taken down the web page, but did not confirm the rest of the report or offer other details.

This July 21, 2012, file photo shows Equifax Inc., offices in Atlanta. Equifax has taken down one of its web pages after reports that another part of its website had been hacked as well. The news comes as Equifax continues to deal with the aftermath of hackers breaking into its system earlier in 2017 which allowed the personal information of 145.5 million Americans to be accessed or stolen. (AP Photo/Mike Stewart, File)(Mike Stewart/AP)
“We are aware of the situation identified on the equifax.com website in the credit report assistance link,” the company said. “Our IT and Security teams are looking into this matter, and out of an abundance of caution have temporarily taken this page offline.”

Target testing Drive Up service at some stores

Published: Tuesday, October 10, 2017 @ 10:55 PM

Drive Up Service Being Tested At Some Target Stores

Target has begun testing a new service for its popular Target runs -- that is, quick trips to the store to pick up a few items.

According to an Oct. 2 news release, the retailer is testing out Drive Up, a service that allows customers to order something from Target and have it brought to their car by an employee.

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To access the feature, users place an order on the free Target app and select the Drive Up option. The app will alert customers when their order is ready for pick-up. When en route to pick up the item, users can tap the “I’m on My Way” button.

Similar to Chick-fil-A’s app, users will be able to park in a designated spot and wait for an employee to come out with their order.

“Stopping for diapers and toilet paper may not be glamorous, but it’s still on a lot of our to-do lists,” Dawn Block, Target senior vice president of digital said in the release. “Drive Up is our latest effort to make it easier and faster for busy guests to conveniently get what they need, and simply get back to their day.”

The curbside pick-up serice is still in its testing phase. CNBC reported that it’s only avialbe at 50 locations in the region around the retailer’s Minneapolis headquaters.

For now, the Target app is only on iOS devices.