Menards store to open next week near Dayton Mall

Published: Tuesday, September 11, 2012 @ 10:16 AM
Updated: Tuesday, September 11, 2012 @ 9:55 PM


            The new Menards store just south of the Dayton Mall along Ohio 741 will bring a new level of competition to the already hotly contested home improvement market in the Dayton area. The new Menards is the second in the Dayton area to compete with the likes of Home Depot and Lowe's, who have been butting heads here in Dayton for well over 10 years.
The new Menards store just south of the Dayton Mall along Ohio 741 will bring a new level of competition to the already hotly contested home improvement market in the Dayton area. The new Menards is the second in the Dayton area to compete with the likes of Home Depot and Lowe's, who have been butting heads here in Dayton for well over 10 years.

The big home-improvement chains

Home Depot

Founded: 1978

Headquarters: Atlanta

Total stores: 2,250

Local stores: 3

Revenue: $71.7 billion

Publicly traded

Lowe’s

Founded: 1946

Headquarters: Mooresville, N.C.

Total stores: 1,748

Local stores: 3

Revenue: $50.8 Billion

Publicly traded

Menards

Founded: 1960

Headquarters: Eau Claire, Wis.

Total stores: 272

Local stores: 2

Revenue: $7 billion (estimated)

Family-owned

Source: Dayton Daily News research

MIAMI TWP., Montgomery County —The 225,000-square-foot Menards “Mega Store” that opens next week near the Dayton Mall will intensify the already heated competition for consumer dollars among the major home-improvement retailers in the the Dayton area, an industry analyst said.

Menards officials announced Tuesday the new store at 8480 Springboro Pike at the southeast corner of State Route 741 will open Tuesday, Sept. 18.

The store will have a full-service lumber yard and large lawn-and-garden center, officials said. Customers will be able to use computers to help design their home-improvement projects. The store will also carry name-brand appliances, pet products and a line of convenience groceries.

“Homeowners, tenants, business owners and contractors will now have great access to a full line of building materials and supplies at the lowest prices in the area,” Menards spokesman Jeff Abbott said.

Eben Jose, home-improvement industry analyst for Los Angeles-based IBISWorld, Inc., an independent industry research company, said his firm has projected home improvement sales to grow at an annual rate of 3.3 percent over the next five years, to $187 billion in 2017, following a recession-impacted five-year period ending in 2012 in which sales were projected to drop by 2.8 percent per year. The more optimistic outlook is based on falling unemployment and on signs of renewal in the housing market, particularly in new construction, Jose said.

Menards’ decision to build larger “mega-stores” are part of the company’s strategy to compete aggressively against Home Depot and Lowe’s, Jose said.

Home Depot has captured about 41 percent of the national market, while Lowe’s has a nearly 33 percent market share, Jose said. Menards, with only a fraction of the stores of the two industry leaders, has captured nearly 5 percent of the national market while competing in only 14 states, mostly in the Midwest. In southwest and west-central Ohio, Menards operates stores in Tipp City in Miami County and in Fairfield Twp. in Butler County, as well as in Sidney, Celina and Lima.

The size of the average Menards has grown in recent years from 74,000 square feet to 162,000 square feet, Jose said. With a more varied selection and larger inventory in its larger stores, Menards can source products and raw materials at lower prices, boosting its ability to compete more effectively against the industry leaders, the industry analyst said.

Bill Hamilton, general manager of the Miami Twp. Menards, said Tuesday that his store will stock about 60,000 items, “everything from light bulbs to a complete house package” that include all of the materials needed to build a home from the ground up.

Despite multiple requests for employment numbers, neither Hamilton nor Menards spokesman John Leonauskas could provide provide an estimate or a range of the number of people the Miami Twp. store will employ. A typical Menards store, Leonauskas said, “will employ hundreds.” Leonauskas said he had no information as to whether Menards is considering any other store locations in the Dayton area.

The Miami Twp. Menards store will open at 6:30 a.m. Sept. 18. The hours going forward will be Monday through Saturday 5 a.m. to 10 p.m., and Sunday 8 a.m. to 8 p.m.

J. Crew apologizes after photo of black model with messy hair sparks controversy

Published: Sunday, November 19, 2017 @ 1:13 AM

J. Crew Criticized For Photo Of Model With Unkempt Hair

J. Crew is facing criticism after a photo of one of its models and her seemingly unkempt hair surfaced online.

>> On MyAJC.com: Bad makeover of black woman's hair on Today Show points to bigger issues in haircare industry

The black woman, dressed in a Madewell dress, was photographed with her natural hair messily pulled back in a ponytail. But everyone wasn’t impressed with the look.

>> Read more trending news 

One Twitter user took to the platform to express her disapproval. She uploaded the picture of the model with the caption, “J. Crew..... girl.... y’all wrong.”

Many seemed to agree with her sentiment, because the post soon went viral, racking up more than 11,000 retweets and 20,000 likes. 

>> See the tweet here

Several chimed in, accusing the fashion brand of prepping the model for the shoot without using the proper practices needed to style African-American hair. 

>> Shea Moisture commercial: Ad receives backlash from black women

Others, including the model, Marihenny Pasible, thought the look was in line with J. Crew’s relaxed and natural campaign.

Some challenged the critics, asking them to embrace the care-free look for all cultures.

>> On AJC.com: #BlackHairChallenge: A celebration of black hair on Twitter

After the barrage of comments, J. Crew released a statement on Twitter.

“J.Crew strives to represent every race, gender, and background. We sincerely apologize for the styling of this model and the offense that was caused,” the company wrote. 

Spirit Airlines turns to Disney to improve its customer service

Published: Monday, November 20, 2017 @ 3:02 PM

A fight broke out at a Florida airport after Spirit Airlines canceled nine flights and stranded hundreds of passengers.

Spirit Airlines, the low-cost carrier from Florida, has reported some of the biggest profit margins of any airline in the country because of its practice of charging passengers fees for a long list of basic services.

But the airline also has had the highest rate of complaints by passengers for problems such as canceled flights, delayed departures and poor customer service.

The airline acknowledges that it needs to address its damaged reputation and has turned to a subsidiary of the Walt Disney Co. for help.

In a message to employees, Spirit Airlines President and CEO Bob Fornaro said the airline has partnered with the Disney Institute to “create a common purpose and a fresh set of service standards.”

» JetBlue passenger bit by dog boarding flight might need rabies shot

The Disney Institute is a Florida-based company that offers business courses to improve leadership, employee culture and customer service. On the institute’s website, the company cites its work with Haagen-Dazs International, the National Football League, Volvo and the Orlando Magic basketball team.

Fornaro said the airline’s flight crews have been through training with the Disney Institute, and the carrier plans to do the same with its airport staff.

In his note to employees, Fornaro said guest satisfaction scores at the airline already have “reached an all-time record high.”

But the most recent data from the Department of Transportation shows that Spirit in September continued to receive the highest rate of customer complaints — 6.41 for every 100,000 passengers — more than twice the rate of any other carrier.

Neither Spirit nor the Disney Institute responded to requests for comment.

4 warranties you should always buy

Published: Monday, November 06, 2017 @ 5:36 AM

From cars and houses to iPads and phones, no one wants to pay to replace a high-end purchase. But that doesn't necessarily mean you should pay for an extended warranty, either.

"From a purely economic standpoint, it usually doesn't make sense to buy an extended warranty," according to Rajiv Sinha, a marketing professor at the W.P. Carey School of Business at Arizona State University.
Consumer Reports goes so far as to call most extended warranties "money down the drain," noting that "retailers may push hard to get you to buy these plans because they're cash cows for them. Stores keep 50 percent or more of what they charge for these contracts. That's much more than they can make selling products."

Still, there are four extended warranties you should always buy, or at the very least seriously consider:

Protection for previously owned products

Used cars in particular often warrant the price of an extended warranty, Sinha said. Owners usually hang on to well-maintained, problem-free cars, while the substandard, poorly maintained cars make it to used car lots and online sellers. The odds of defects and damage in the pool of used cars makes buying an extended warranty a smart financial move.

A home warranty for This Old House

Even older homes that have been lovingly cared for can benefit from a home warranty, Sinha said. This is especially true if the appliances included in the sale are dated.

Extra coverage for items added to a home

After noting precisely what a home warranty covers and what conditions you are accountable for, it usually makes sense to buy a warranty for items you add to a home, including windows, fireplaces and shutters. U.S. News cites the example of Margaret King, who bought a lifetime warranty from Home Depot for all 26 windows of her Philadelphia town house. The warranty cost was added to the initial purchase, increasing the price by nearly 20 percent, but she's already replaced windows six times, avoiding $500 in out-of-pocket expenses. "It's quite refreshing to pick up the phone, not your checkbook, to correct any problems – from stains to breakage to track issues," King told the magazine.

When you need the peace of mind

If you're the type who experiences excessive stress and sleeplessness worrying about a smartphone emergency or laptop catastrophe, the $100 or so for an extended warranty is probably "money well spent," according to U.S. News.
Still, there's no need to cave to pressure at the checkout counter. For example, you can usually wait until just before your new car warranty expires to buy the extended version. According to U.S. News, ProtectCELL, which sells protection plans for tablets and phones, also allows some wiggle room, letting customers buy a warranty 30 days to 12 months after purchasing a device, depending on the product.

Related

Travel tips: 10 worst airports to fly through for Thanksgiving travel

Published: Monday, November 20, 2017 @ 11:37 AM

FILE
FILE

With holiday travel right around the corner, travelers should prepare themselves for hectic airports and crammed planes.

The Thanksgiving travel period is the busiest travel time of the year. Check out a few tips for a smooth flying experience, according to the Cincinnati/Northern Kentucky International Airport:

1. For protection against lost luggage, label your bags inside and out with your contact information. Be sure to include the address and phone number of your destination.

2. Do not wrap gifts that you plan to carry onboard. If a security officer needs to inspect a package they may have to unwrap your gift.

Holiday Shopping Guide 2017
Deals, hiring, hours and everything else you need to know about local shopping for the holidays

3. Familiarize yourself with TSA (Transportation Security Administration) procedures at www.tsa.gov to ensure what you pack in your carry-on is compliant with TSA standards. Weapons may not be carried aboard aircraft. This includes replicas, toy weapons and anything that can be mistaken for a weapon.

4. Passengers should arrive to the airport two hours before their flight to ensure adequate time to park, check baggage, go through security and make it to your gate in time for boarding.

5. When using general screening, be prepared to remove blazers, coats and bulky sweaters and activate any electronic or battery-powered equipment as part of the security inspection. This includes laptops, music players, games and phones.

Thanksgiving Travel

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