Customer tries to return coat, store's response shocks her

Published: Tuesday, January 12, 2016 @ 4:54 PM
Updated: Tuesday, January 12, 2016 @ 5:16 PM

Winter Coat Generosity

January is the month of retail returns.

>> Read more trending stories  

One woman took to social media to tell the world about a recent return she tried to make with the online retailer Zulily.

Kelly Kinkel said that she ordered a winter coat from the company, and upon receiving it, immediately knew it would not be practical to have with her two dogs.

“When I received my order, I could see through the packaging that the coat material wasn't going to work well with the two breeds of dogs we have," Kinkel wrote on Facebook. "Coarse dog hair and certain materials don't mix."

She called Zulily’s customer service department and asked if she could return the unopened coat for a refund.

“I spoke with a sweet young man named Patrick, and he let me know he would refund my money immediately,” Kinkel wrote.

When she asked Patrick how to send the coat back, he told her, "Please don't send it back. If you know someone who needs a winter coat or if you would like to donate it to a charity, that would make us very happy."

“I honestly thought he was kidding. It took me a moment to realize he was completely serious, and then came the tears,” Kinkel wrote. “I thought Zulily was pretty incredible before, but after today, I'm a customer for life. The world needs more love like that.”

The post was shared more than 18,000 times before it was removed by Kinkel. 

Local job fair to recruit disability support staff

Published: Tuesday, January 23, 2018 @ 12:07 PM

            Goodwill Easter Seals Miami Valley is at 660 S. Main St. in Dayton. TY GREENLEES / STAFF
Goodwill Easter Seals Miami Valley is at 660 S. Main St. in Dayton. TY GREENLEES / STAFF

An upcoming Dayton job fair is seeking employees to support local adults with developmental disabilities.

Montgomery County Board of Developmental Disabilities Services will sponsor a hiring event 10 a.m. to 1 p.m. Jan. 31 at Goodwill Easter Seals Miami Valley at 660 S. Main St.

LOCAL: LGBT-focused health center hits new milestone

Some of the positions include direct service and support positions and leadership positions in both home-based settings and adult day programs. Full- and part-time positions across a variety of shifts are available, and attendees may apply for openings during the event.

No prior experience working with people with developmental disabilities is required, but applicants must pass a background check. Employers will provide paid training for all new hires.

RELATED: Employers to recruit at Springfield job fair

For additional information about this event, contact Mitchell Snyder at msnyder@mcbdds.org or 937-837-9205.

Low-cost WOW air offering $99 flight deals from Cincinnati to Europe

Published: Tuesday, January 23, 2018 @ 10:30 AM


Low-cost Icelandic airline WOW air is offering special flight deals from $99 to $149 for several international flights.

WOW air begins service from Cincinnati/Northern Kentucky International Airport in early May, and the airline is celebrating by offering special deals on one-way flights. The airline is offering $99 one-way flight sales from CVG to Iceland, and one-way flights for $149 to Amsterdam, Paris, Copenhagen, Dublin, Frankfurt, London and Berlin.

» TRENDING TRAVEL NEWS: Regional airport adds new Starbucks, other new dining options

Service from Cincinnati will be available four days per week. The offer is available for travel from September to October. WOW air will also start flights this spring in Detroit, St. Louis, Cleveland and Dallas.

“We’re excited to welcome WOW air to CVG to provide local travelers another international travel option,” said Candace McGraw, chief executive officer of CVG. “WOW air is one of the fastest growing, low-cost transatlantic carriers.”

» MUST-READ TRAVEL NEWS: 7 wild things that happened on flights and in airports this year

Bookings are available at www.wowair.us.


Gander Mountain stores to reopen under new name

Walmart reportedly cutting more than 1,000 jobs

German grocery chain Lidl halts plans to open local store

Bitcoin prices are plunging. What’s really going on with cryptocurrency?

Whirlpool celebrates new Trump tariffs, adding 200 jobs in Ohio

Published: Tuesday, January 23, 2018 @ 8:41 AM

Whirlpool KitchenAid mixers in all colors wait for assembly at the factory in Greenville in this 2012 photo. FILE
Whirlpool KitchenAid mixers in all colors wait for assembly at the factory in Greenville in this 2012 photo. FILE

At least one local manufacturer is celebrating the Trump administration’s move to slam down new tariffs on imported goods.

Whirlpool Corp. said it is adding 200 jobs after the administration imposed a tariff of up to 50 percent on large residential washing machines, a penalty aimed squarely at rival manufacturers Samsung Electronics Co. and LG Electronics Inc.

The new full-time employees will work at a factory in Clyde, Ohio, Whirlpool said Monday. The company also said the administration’s action will also result in new jobs in Kentucky, South Carolina and Tennessee.

RELATEDManufacturing wins help push Ohio jobless rate down

Whirlpool has about 10,000 workers at five manufacturing plants, including about 1,000 at its Greenville facilities in Darke County.

Last year, Whirlpool cut the ribbon on a $17 million doubling in size of its Ohio Factory Distribution Center in Greenville, a site that supports shipments of KitchenAid small appliances.

RELATEDManufacturers desperate for workers of the future

“This is a victory for American workers and consumers alike,” Jeff Fettig, Whirlpool chief executive, said in a statement Monday. “By enforcing our existing trade laws, President Trump has ensured American workers will compete on a level playing field with their foreign counterparts, enabled new manufacturing jobs here in America and will usher in a new era of innovation for consumers everywhere.”

The administration also announced tariffs on imported solar cells and modules.

Jim Bustillo, owner of Miamisburg’s Star City Solar, which sells and installs solar cells and components, said the tariffs will likely make some of the products he sells more expensive. But’s he’s OK with that.

“We need to protect American jobs,” Bustillo said Tuesday.

The products he sells are a mix of American-made and imported products. But he said he assures customers that solar equipment pays for itself in time.

“Solar panels are not an expense,” Bustillo said. “They’re an investment.”

RELATEDOhio factory owner: I need sober workers

“The president’s action makes clear again that the Trump administration will always defend American workers, farmers, ranchers, and businesses in this regard,” Robert Lighthizer, U.S. trade representative, said in a statement.

It’s back. Graeter’s partners with brewery again for ice cream beer

Published: Tuesday, January 23, 2018 @ 6:48 AM

The Cincinnati ice cream maker Grater's started in 1868 and is now run by the fourth generation.

Graeter’s Ice Cream and Kentucky-based Braxton Brewing Co. have partnered up again to bring back the highly popular Black Raspberry Chocolate Chip Milk Stout beer.

The Cincinnati-based ice cream company will re-launch its Black Raspberry Chocolate Chip flavor beer with Braxton with a few changes to the original recipe. The new batch will have more pure black raspberry puree in the beer. Also, for the first time, the brew will be available in Columbus and Nashville.

» TRENDING BUSINESS NEWS: Popular clothing retailer launches gender-neutral collection for kids

The unique milk stout will once again be available starting in early February at Cincinnati, Dayton, Lexington, Louisville, Nashville and Columbus-area Kroger markets for a limited time. It will be introduced at a Tapping Party on Feb. 3at Braxton Brewing Co.’s Covington, Kentucky Taproom.

Based on feedback from customers last year, the brewery has infused even more of Graeter’s proprietary pure Black Raspberry purée.

“We hand-crafted a new recipe to ensure that we released a beer we know craft food and beer lovers will appreciate, and the new Black Raspberry Chocolate Chip Milk Stout recipe does just that,” said Jake Rouse, Braxton’s co-founder and CEO.


• Gander Mountain stores to reopen under new name

• Walmart reportedly cutting more than 1,000 jobs

• German grocery chain Lidl halts plans to open local store

• Bitcoin prices are plunging. What’s really going on with cryptocurrency?